Shipping and Returns Policy:

Thank you for shopping at thorough-goods.com. We are committed to providing you with high-quality products and a seamless shopping experience. Please take a moment to review our shipping and returns policy below.

Shipping Policy:

  • We ship our products within 1-3 business days after the order is placed. Delivery times may vary depending on your location, but we strive to deliver your order as quickly as possible.

  • We use trusted shipping carriers to ensure that your order arrives safely and on time.

  • We currently do not offer international shipping.

Returns Policy:

  • If for any reason you are not satisfied with your purchase, we offer a 30-day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it.

  • To initiate a return, please contact us at thoroughgoodsusa@gmail.com with your order number and reason for return. We will provide you with a return shipping label and instructions on how to return your item.

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund may take several business days to process.

  • We do not offer exchanges at this time. If you would like to exchange an item, please initiate a return and place a new order.

Thank you for choosing thorough-goods.com. If you have any questions or concerns, please do not hesitate to contact us at thoroughgoodsusa@gmail.com.